Ordering from The Birdroom

The Birdroom offers great value Aviary Products from stock Direct to your Door – with full guarantee. We also provide a repair service for our full range of Lighting Dimmers. We can supply items by Mail Order. You can collect direct from our premises by prior appointment, if you are passing, or collected from the various Bird shows we attend. (Pre ordering service available).

Please contact us by telephone if you wish to discuss any of our products, want a Birdroom design guide or just need some free advice. If you would prefer to email us your can fill out our contact form or simply email direct to Birdroomhelp@aol.com. Alternatively come and visit us at a show, where we will have the entire range availiable for demonstration and you can always buy there too!.

All the products shown on this site are for UK electricity rating 230v 50Hz operation only.

Order Direct Online

Choose from our shop categories and click on the Product gallery images to select what you need. Additional options for each item are available from the drop down menu by the cart button. Secure Paypal Credit/Debit card terminal.

Order by Telephone

To enable us to offer a personal service if you prefer we can still take your order and card payment over the phone. If you have difficulty in ringing during normal hours leave your telephone number and the time you are available and we will ring back when it suits you.

Tel: 01209 483262 or Mobile 0781 7171394...... you will always speak to Alan or Belinda

International Tel : 0044 1209 483262

Order at a Show

We will be at the following shows

Order by Post

Send your cheque / postal order made out to "The Birdroom" to:

The Birdroom Killivose House Killivose Camborne TR14 9LQ

Remember to include the appropriate carriage charge

Delivery Policy

We will always aim to despatch your goods within 24 hours of receipt of your order where goods are in stock although occasionally it may take up to 48 hours. We normally hold good stocks of all items but on occasion if demand is high for a particular product it may mean that your order is delayed. In these circumstances we will contact you promptly to advise you of the anticipated date for delivery. We use a combination of Royal Mail for small orders or nominated carrier for larger orders so you should receive your order within 1 to 3 working days once despatched. We do not despatch at weekends or on Public or Annual Company Holidays (as indicated on website when applicable). Small order service up to £20.00 in value carriage charge is £2.95 Standard order over £20.00 in value carriage charge is £6.95. If you have a particularly urgent order requirement please contact us by phone for a next day service quotation. Standard Postage Pricing Bands only apply to deliveries to UK Mainland addresses and exclude Scottish Highlands, Northern Ireland and Channel Islands. For delivery to Non UK Countries, Highlands and Islands we will endeavour to provide the best carriage deal to get your order to you please contact us to check prices.

Refund Cancellation Policy

Any damage resulting from Delivery must be reported within 24 hours of receiving the parcel, we will require photographic evidence to support your claim with the Couriers for compensation, please ring our offices if this occurs.

Right to cancel : Under the Distance selling Regulations you may cancel your order/contract with us if you wish, provided you advise us in writing or by email to alanthebirdroom@aol.com within 7 working days after the day on which you receive your goods. If you have received your goods please return them in perfect condition with their original packing with your invoice enclosed to our address as detailed on the contact page. They should be sent at your expense via your local post office or reputable carrier service. Please ensure that you retain your Proof of Postage label for your security and future reference. Your return will be processed as soon as possible but please allow up to 28 days. P & P delivery charges are non refundable. This does not affect your statutory rights.


Although we show items as accurately as possible, occasionally we have to alter products and their dimensions or prices at our discretion and we reserve the right to withdraw any item at any time. We are not liable for loss of profits or revenues, loss of business or other consequential, special, incidental economic or indirect loss, howsoever caused arising in connection with any order placed by you or arising out the use of any product purchased from us. Notwithstanding this our total liability to for any loss or damage shall be limited to the sums paid or payable for the Products. This does not affect your statutory rights as a consumer.

Privacy Policy

We do not store credit card details nor do we share customer details with and third parties. Contact information that you provide will only be used in relation to queries originating to your order or at your specific request.

General Data Protection Regulation 2018(GDPR)

As a business that holds personal data relating to you we are legally bound to inform you of what data we hold and how we use it in order to trade and correspond with you. You have supplied to us, your name, address, various telephone numbers and email addresses, which we will use to fulfil your orders,correspond, provide updates and deliver goods to you. All information is held within secure files. Data is backed up and stored securely, hard copy is held in a secure filing system in a locked office and can only be accessed by the proprietors. We will never pass on any information without your permission. We are legally required to hold Invoices and Credit Notes on site for 7 years after which they will be destroyed. We assume this procedure meets with your approval but if this is not the case please contact us and your data will be removed from our records.

  • Home
  • Contact Us
  • Ordering
  • Shopping Cart
  • Birdroom Design
  • Website designed, maintained and hosted by Flashgranny

    The Birdroom - Manufacturers of Lighting Dimmer Controllers & Suppliers of Bird Room & Aviary Equipment